1. What is urgent care and when should I go?

Urgent care provides fast medical care for non-life-threatening illnesses and injuries for adults and children. It bridges the gap between primary care and the emergency room, treating conditions like cold & flu, sore throats, minor fractures, cuts needing stitches, sprains, ear infections, and more.

2. Do I need an appointment for urgent care?

No. Family First Urgent Care is a walk-in clinic — no appointment needed to be seen. You can just walk in during our open hours. Patients are seen on a first-come, first-served basis, and most visits are completed within an hour. If you're looking for urgent care open today with minimal wait times, our centers are open 7 days a week with evening hours.

3. What are your hours?

Family First Urgent Care is open: • Monday – Friday: 8:00 AM – 8:00 PM • Saturday & Sunday: 8:00 AM – 5:00 PM We are open 7 days a week for your convenience.

4. How is urgent care different from the emergency room?

Urgent care treats non-life-threatening conditions with shorter wait times and lower costs than a hospital ER. Go to the emergency room if you have chest pain, severe difficulty breathing, signs of stroke, or other life-threatening symptoms.

5. Can urgent care see children?

Yes — Family First can provide pediatric urgent care for kids of all ages including common infections, illnesses, and injuries Our medical team treats all ages in a comfortable, family-friendly environment.

6. What conditions and illnesses does urgent care treat?

We treat a wide range of issues including colds/flu, strep throat, urinary tract infections, ear infections, rashes, sprains, minor fractures, cuts, minor burns, nausea, dehydration and more.

7. Do you have X-ray and lab testing on site?

Yes. Yes. All Family First locations offer on-site X-ray services 7 days a week. If you’re searching for urgent care with X-ray near me, we can evaluate injuries quickly and provide treatment in one visit.

8. Can you prescribe medications?

Yes — providers can prescribe medications when medically appropriate and send them directly to your pharmacy.

9. Do you offer occupational health services?

Yes. Family First Urgent Care provides comprehensive occupational health services for local businesses, municipalities, and school districts. Services include: • Workers’ compensation injury treatment • Pre-employment physicals • Drug and alcohol testing • OSHA respirator clearance • DOT/CDL physicals • Return-to-work evaluations If your business is searching for occupational health urgent care near me, our team offers fast reporting, convenient scheduling, and direct communication.

10. Do you perform DOT physicals?

Yes. We provide certified DOT/CDL physicals for commercial drivers. If you need a DOT physical near me, we offer convenient scheduling and same-day availability

11. Can urgent care handle work injuries or workers’ comp visits?

Absolutely — our team is trained to treat work-related injuries and coordinate care for workplace health needs.

12. What insurance do you accept?

We accept most major health plans. If you have questions about your coverage, our staff can verify benefits before your visit.

13. How much does urgent care cost?

Cost varies based on insurance and services. Generally, urgent care visits are more affordable than emergency room care for non-emergencies.

14. Can I be seen if I don’t have insurance?

Yes — we offer self-pay options for patients without insurance.

15. How long is the wait time?

Most urgent care visits are completed in under an hour, depending on patient volume.

16. What should I bring to my appointment?

Bring a photo ID, your insurance card (if insured), a list of current medications, and any previous medical records that might help with your care.

17. Will my primary care doctor receive my visit information?

Yes. We can send electronic records to your primary care provider for continuity of care if you request it.

What does primary care include?

Primary care includes annual wellness exams, chronic disease management, preventive screenings, immunizations, and ongoing health monitoring. We treat diabetes, hypertension, thyroid disorders, and provide coordinated care through RWJBarnabas Health.

How often should I see my primary care doctor?

Most adults should have annual wellness exams, while patients with chronic conditions like diabetes or heart disease may need visits every 3-6 months. We customize visit schedules based on your individual health needs and risk factors.

Do you manage diabetes and blood sugar?

Yes, we provide comprehensive diabetes management including blood sugar monitoring, A1C testing, medication adjustment, and lifestyle counseling. Our team helps patients achieve better glucose control and prevent diabetes complications through personalized care plans.

What preventive screenings do you offer?

We coordinate mammograms, prostate screenings, cholesterol panels, blood pressure monitoring, and age-appropriate cancer screenings. Our preventive care approach helps detect health issues early when treatment is most effective.

Can you treat high blood pressure?

Yes, we diagnose and manage hypertension through medication management, lifestyle modifications, and regular monitoring. Our heart disease management program helps patients reduce cardiovascular risk and maintain healthy blood pressure levels long-term.

Do you provide hormone replacement therapy?

We offer both hormone replacement therapy for menopause symptoms and testosterone replacement therapy for low testosterone. Our providers evaluate symptoms, review lab results, and create personalized treatment plans to restore hormonal balance safely.

What thyroid conditions do you treat?

We manage hypothyroidism, hyperthyroidism, and thyroid nodules through comprehensive testing, medication management, and ongoing monitoring. Our thyroid care includes TSH testing, medication adjustments, and coordination with specialists when needed.

How do you help with weight management?

Our medical weight loss program combines nutrition counseling, lifestyle coaching, and medical supervision to help patients achieve sustainable weight loss. We address underlying health factors and provide ongoing support for long-term success.

Do you see patients for geriatric care?

Yes, we provide specialized geriatric care including memory screening, fall risk assessments, medication management, and coordination of complex health needs. Our providers understand the unique healthcare challenges facing older adults.

What blood work can you do?

We perform comprehensive blood panels including metabolic panels, lipid profiles, A1C testing, thyroid function tests, and routine lab work. Most results are available quickly with same-day follow-up for urgent findings.

Urgent Care FAQs | Family First Primary Care

General Urgent Care Questions

1. What is urgent care and when should I go?
Urgent care provides fast medical care for non-life-threatening illnesses and injuries for adults and children. It bridges the gap between primary care and the emergency room, treating conditions like cold & flu, sore throats, minor fractures, cuts needing stitches, sprains, ear infections, and more.
2. Do I need an appointment for urgent care?
No. Family First Urgent Care is a walk-in clinic — no appointment needed to be seen. You can just walk in during our open hours. Patients are seen on a first-come, first-served basis, and most visits are completed within an hour.

If you're looking for urgent care open today with minimal wait times, our centers are open 7 days a week with evening hours.
3. What are your hours?
Family First Urgent Care is open:
• Monday – Friday: 8:00 AM – 8:00 PM
• Saturday & Sunday: 8:00 AM – 5:00 PM
We are open 7 days a week for your convenience.
4. How is urgent care different from the emergency room?
Urgent care treats non-life-threatening conditions with shorter wait times and lower costs than a hospital ER. Go to the emergency room if you have chest pain, severe difficulty breathing, signs of stroke, or other life-threatening symptoms.
5. Can urgent care see children?
Yes — Family First can provide pediatric urgent care for kids of all ages including common infections, illnesses, and injuries
Our medical team treats all ages in a comfortable, family-friendly environment.

Services & Treatment Questions

6. What conditions and illnesses does urgent care treat?
We treat a wide range of issues including colds/flu, strep throat, urinary tract infections, ear infections, rashes, sprains, minor fractures, cuts, minor burns, nausea, dehydration and more.
7. Do you have X-ray and lab testing on site?
Yes. Yes. All Family First locations offer on-site X-ray services 7 days a week.
If you’re searching for urgent care with X-ray near me, we can evaluate injuries quickly and provide treatment in one visit.
8. Can you prescribe medications?
Yes — providers can prescribe medications when medically appropriate and send them directly to your pharmacy.
9. Do you offer occupational health services?
Yes. Family First Urgent Care provides comprehensive occupational health services for local businesses, municipalities, and school districts.

Services include:
• Workers’ compensation injury treatment
• Pre-employment physicals
• Drug and alcohol testing
• OSHA respirator clearance
• DOT/CDL physicals
• Return-to-work evaluations

If your business is searching for occupational health urgent care near me, our team offers fast reporting, convenient scheduling, and direct communication.
10. Do you perform DOT physicals?
Yes. We provide certified DOT/CDL physicals for commercial drivers.
If you need a DOT physical near me, we offer convenient scheduling and same-day availability
11. Can urgent care handle work injuries or workers’ comp visits?
Absolutely — our team is trained to treat work-related injuries and coordinate care for workplace health needs.

Insurance, Costs & Logistics

12. What insurance do you accept?
We accept most major health plans. If you have questions about your coverage, our staff can verify benefits before your visit.
13. How much does urgent care cost?
Cost varies based on insurance and services. Generally, urgent care visits are more affordable than emergency room care for non-emergencies.
14. Can I be seen if I don’t have insurance?
Yes — we offer self-pay options for patients without insurance.

Visit Experience & Expectations

15. How long is the wait time?
Most urgent care visits are completed in under an hour, depending on patient volume.
16. What should I bring to my appointment?
Bring a photo ID, your insurance card (if insured), a list of current medications, and any previous medical records that might help with your care.
17. Will my primary care doctor receive my visit information?
Yes. We can send electronic records to your primary care provider for continuity of care if you request it.

Why Choose Family First Urgent Care?

Open 7 days a week
Walk-ins welcome
On-site X-ray & lab services
Pediatric & adult care
Occupational health expertise
Convenient locations

If you’re searching for urgent care near me in Monmouth, Ocean, or Middlesex County, Family First Urgent Care is here to provide fast, compassionate, high-quality care for you and your family.

Last Tips for Patients

What should I do if symptoms get worse after urgent care?

If symptoms worsen, seek follow-up care with your primary care provider or return to urgent care if it’s a new concern. For life-threatening symptoms, go to the ER or call 911.

What does primary care include?
Primary care includes annual wellness exams, chronic disease management, preventive screenings, immunizations, and ongoing health monitoring. We treat diabetes, hypertension, thyroid disorders, and provide coordinated care through RWJBarnabas Health.
How often should I see my primary care doctor?
Most adults should have annual wellness exams, while patients with chronic conditions like diabetes or heart disease may need visits every 3-6 months. We customize visit schedules based on your individual health needs and risk factors.
Do you manage diabetes and blood sugar?
Yes, we provide comprehensive diabetes management including blood sugar monitoring, A1C testing, medication adjustment, and lifestyle counseling. Our team helps patients achieve better glucose control and prevent diabetes complications through personalized care plans.
What preventive screenings do you offer?
We coordinate mammograms, prostate screenings, cholesterol panels, blood pressure monitoring, and age-appropriate cancer screenings. Our preventive care approach helps detect health issues early when treatment is most effective.
Can you treat high blood pressure?
Yes, we diagnose and manage hypertension through medication management, lifestyle modifications, and regular monitoring. Our heart disease management program helps patients reduce cardiovascular risk and maintain healthy blood pressure levels long-term.
Do you provide hormone replacement therapy?
We offer both hormone replacement therapy for menopause symptoms and testosterone replacement therapy for low testosterone. Our providers evaluate symptoms, review lab results, and create personalized treatment plans to restore hormonal balance safely.
What thyroid conditions do you treat?
We manage hypothyroidism, hyperthyroidism, and thyroid nodules through comprehensive testing, medication management, and ongoing monitoring. Our thyroid care includes TSH testing, medication adjustments, and coordination with specialists when needed.
How do you help with weight management?
Our medical weight loss program combines nutrition counseling, lifestyle coaching, and medical supervision to help patients achieve sustainable weight loss. We address underlying health factors and provide ongoing support for long-term success.
Do you see patients for geriatric care?
Yes, we provide specialized geriatric care including memory screening, fall risk assessments, medication management, and coordination of complex health needs. Our providers understand the unique healthcare challenges facing older adults.
What blood work can you do?
We perform comprehensive blood panels including metabolic panels, lipid profiles, A1C testing, thyroid function tests, and routine lab work. Most results are available quickly with same-day follow-up for urgent findings.

Frequently Asked Questions