Frequently Asked Questions
What is urgent care and when should I go?
Urgent care provides fast medical care for non-life-threatening illnesses and injuries for adults and children. It bridges the gap between primary care and the emergency room, treating conditions like cold & flu, sore throats, minor fractures, cuts needing stitches, sprains, ear infections, and more.
Do I need an appointment for urgent care?
No. Family First Urgent Care is a walk-in clinic — no appointment needed to be seen. You can just walk in during our open hours. Patients are seen on a first-come, first-served basis, and most visits are completed within an hour.
If you're looking for urgent care open today with minimal wait times, our centers are open 7 days a week with evening hours.
What are your hours?
Monday – Friday: 8:00 AM – 8:00 PM
Saturday & Sunday: 8:00 AM – 5:00 PM
We are open 7 days a week for your convenience.
How is urgent care different from the emergency room?
Urgent care treats non-life-threatening conditions with shorter wait times and lower costs than a hospital ER. Go to the emergency room if you have chest pain, severe difficulty breathing, signs of stroke, or other life-threatening symptoms.
Can urgent care see children?
Yes — Family First can provide pediatric urgent care for kids of all ages including common infections, illnesses, and injuries
Our medical team treats all ages in a comfortable, family-friendly environment.
What conditions and illnesses does urgent care treat?
We treat a wide range of issues including colds/flu, strep throat, urinary tract infections, ear infections, rashes, sprains, minor fractures, cuts, minor burns, nausea, dehydration and more.
Do you have X-ray and lab testing on site?
Yes. Yes. All Family First locations offer on-site X-ray services 7 days a week.
If you’re searching for urgent care with X-ray near me, we can evaluate injuries quickly and provide treatment in one visit.
Can you prescribe medications?
Yes — providers can prescribe medications when medically appropriate and send them directly to your pharmacy.
Do you offer occupational health services?
Yes. Family First Urgent Care provides comprehensive occupational health services for local businesses, municipalities, and school districts.
Services include:
Workers’ compensation injury treatment
Pre-employment physicals
Drug and alcohol testing
OSHA respirator clearance
DOT/CDL physicals
Return-to-work evaluations
If your business is searching for occupational health urgent care near me, our team offers fast reporting, convenient scheduling, and direct communication.
Do you perform DOT physicals?
Yes. We provide certified DOT/CDL physicals for commercial drivers.
If you need a DOT physical near me, we offer convenient scheduling and same-day availability
Can urgent care handle work injuries or workers’ comp visits?
Absolutely — our team is trained to treat work-related injuries and coordinate care for workplace health needs.
What insurance do you accept?
We accept most major health plans. If you have questions about your coverage, our staff can verify benefits before your visit.
How much does urgent care cost?
Cost varies based on insurance and services. Generally, urgent care visits are more affordable than emergency room care for non-emergencies.
Can I be seen if I don’t have insurance?
Yes — we offer self-pay options for patients without insurance.
How long is the wait time?
Most urgent care visits are completed in under an hour, depending on patient volume.
What should I bring to my appointment?
Bring a photo ID, your insurance card (if insured), a list of current medications, and any previous medical records that might help with your care.
Will my primary care doctor receive my visit information?
Yes. We can send electronic records to your primary care provider for continuity of care if you request it.